How do I create my content?

For you to create your content, simply go to our plans and choose any of your choice that fits your budget and business purpose, then click on 'Get Started', and we’ll take up the rest from there by contacting you for the creation process.

--------------------------------------------------------------------------------------------------

Can I see the previous work before ordering?

You can see all previous work from our portfolio by accessing it through the Recent Projects menu on the navigation bar.

-----------------------------------------------------------------

How many hours does it take to create my content?

It depends on the package you subscribe to; however, typical marketing content takes between 24 hours and 36 hours to complete.

---------------------------------------------------------------------------

I’m based outside of Germany. Can I still book with Retink?

Yes, you can book with Retink anywhere you are in the world. Location isn’t a factor.

---------------------------------------------------------------------------

What are Retink’s operating hours?

Retink Media’s typical operating hours are 9 am to 5 pm, Monday to Friday.

---------------------------------------------------------------------------

Can I create now and pay later?

Unfortunately, you can’t create and pay later, as we have costs involved in creating the content for you. However, with our free plan, you can get 1 or 2 pieces of content created for you for free, but if you’re a unicorn or super unicorn member, you can get this as part of your membership benefits at a subsequent renewal after your first successful subscription.

---------------------------------------------------------------------------

What is Retink Media’s cancellation policy?

As a customer of Retink Media, you can get a 100% refund if you cancel within 1 hour of booking or subscribing, 50% after 3 hours of booking or subscribing and 25% after 6 hours of booking, and no refund if more than 24 hours after the booking or subscribing as a member.

---------------------------------------------------------------------------

How do I explain what I need for my content to be produced?

Once you sign up as a member of any of our packages or send us your brief, we’ll assign an account manager to work on all your content-related projects; you’ll get to send us a brief for some projects that require some specific details.

---------------------------------------------------------------------------

What happens if there is a delay in content delivery?

If there’s a delay in content delivery, you can contact your account manager to find out the reason for the delay, and your account manager will ensure that you get your content immediately.

--------------------------------------------------------------------------------------------------

Still have questions? The best way to understand simplecx is to experience it yourself.

Sign up today and receive 400 free credits on your first registration. Create multiple types of content – text, audio, and images – all from one intelligent dashboard.

Start creating smarter.

Try simplecx now and see the difference.